Privacy Statement
Last updated: January 2026
Your privacy is of paramount importance to OPTIO Women's Health. This Privacy Statement explains how we collect, use, protect, and store your personal and health information.
Information We Collect
We collect information you provide directly to us through our online consultation form, including:
- Personal contact information (name, email address, phone number)
- Health information relevant to your consultation
- Medical history necessary for providing telehealth services
- Shipping and delivery information
How We Protect Your Information
All information collected through OPTIO Women's Health is stored on HIPAA-compliant servers and protected using industry-standard security measures:
- Encryption: All data is encrypted in transit and at rest using TLS/SSL protocols
- Secure Storage: Information is stored on HIPAA-compliant servers with 24/7 monitoring
- Access Controls: Strict access limits ensure only authorized personnel can access your information
- No Data Sales: We never sell, rent, or share your personal information with third parties for marketing purposes
How We Use Your Information
Your information is used solely for:
- Providing telehealth consultations and medical services
- Processing and fulfilling orders
- Communicating with you about your care
- Complying with legal and regulatory requirements
Data Retention
We retain your health information only as long as necessary to provide services and as required by law. Medical records are maintained according to applicable state and federal regulations.
Your Rights
You have the right to:
- Access a copy of your personal health information
- Request corrections to inaccurate information
- Request deletion of your information (where legally permitted)
- Opt out of communications (except essential service-related communications)
Third-Party Services
We use carefully selected third-party services to operate our platform, including payment processors and shipping carriers. These services have strict data protection agreements and only access information necessary to perform their functions.
Website Analytics
We use privacy-focused analytics tools (Plausible Analytics) that do not track individual users or use cookies. This helps us understand site usage without compromising your privacy.
California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights regarding their personal information. To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are intended for adults 18 years of age or older. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Statement from time to time. Significant changes will be communicated through our website or directly to you.
Contact Us
If you have questions about this Privacy Statement or how we handle your information, please contact us.